One thing you may not know is that parking contributes significantly to the experiences of many customers that visit your place of business. Apart from being a necessary element for the smooth flow of traffic in a town, parking spots also denote an area of safety for visitors’ vehicles and an opportunity for additional income for your business.
When creating and managing a parking area, it is necessary to consider factors like customer satisfaction, the safety of visitors, and efficient parking. Technology helps to ensure the efficiency of parking management through the use of security cameras that can capture and monitor parking lot activities. The information derived from this can then be used to support decisions made for the easy flow of vehicles in and out of a parking area.
Let’s take a look at how surveillance solutions can be instrumental in the effective management of parking in your building.
i. Surveillance for the safety of customers
You might have come across a sign that says, ‘vehicles parked at owner’s risk’, at a parking lot, but this sign does not assure security that customers would like. Customers want to be certain that their vehicles and possibly valuables inside them are safe to an extent.
A solution for this would be to make use of video surveillance to detect, prevent, and discourage criminal activities.
ii. Surveillance for the improvement of customer experience
The first place that visitors get to is the car park and if the car park situation presents them with a lot of frustration, then it could lead to a terrible customer experience for them that could result in them not patronizing your business again.
Surveillance can be used to provide better experiences by using security cameras to provide information that can help to reduce congestion and individual waiting times.
iii. Surveillance for the improvement of operational efficiency
Being able to predict parking lot occupancy levels would significantly improve the operational efficiency of a parking area by managing the amount of time a customer stays, the arrival time, and the time of departure. However, this is a difficult endeavor since these times vary all the time.
As an alternative to video surveillance, this challenge could be resolved by using a combination of license plate recognition and access control to predict park occupancy at different times of the day.
Parking lots are often neglected when security measures are being put in place to secure buildings and businesses, however, they are as important as any other part of the environment and should be factored into such plans.
Trivest Technologies is made up of professionals that are ready to provide you with the best parking managementand surveillance systems for your premises. Contact us today and let’s give your business a comprehensive security plan.